Privacy Policy
1. Responsible body
Responsible for data processing on this website is:
Annalena Greger
Paper & Poets
Luitpoldstraße 150
76770 Hatzenbühl
Email: support@paper-poets.de
2. General information on data processing
The protection of your data is important to us. We process your personal data exclusively in accordance with statutory data protection regulations, in particular the GDPR.
Personal data is any information that can be used to identify you personally – for example, name, address, email address or IP address.
3. Hosting & Platform: Shopify
Our website is hosted by Shopify Inc. (151 O'Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada). Shopify is responsible for the technical provision and some of the data processing (e.g., order processing, payment processing, analytics functions).
Shopify may also transfer personal data to countries outside the EU (e.g., Canada or the USA). Shopify is certified under the EU-US Data Privacy Framework and thus offers an appropriate level of data protection.
More information at:
https://www.shopify.com/legal/privacy
4. Collection and processing of personal data
a) When you visit the website
When you visit our website, Shopify automatically collects technical data (IP address, browser, operating system, time of page access, etc.). This data is used to ensure error-free operation and for analysis purposes.
b) For orders
To process your order, we need your personal information: name, billing and delivery address, email address, and payment information.
This data will be processed to fulfill the contract (Art. 6 (1) (b) GDPR) and stored as long as this is legally necessary for the processing.
c) Contact form / email
If you contact us via the contact form or by email, we will save your information to process your request.
d) Newsletter
If you subscribe to our newsletter, we will process your email address for sending purposes. Registration is done via a double opt-in process.
We use the provider Flodesk (Flodesk Inc., 9450 SW Gemini Dr #31392, Beaverton, Oregon 97008, USA).
You can find out more about data processing by Flodesk at:
https://www.flodesk.com/privacy-policy
You can unsubscribe from the newsletter at any time – for example, via the unsubscribe link in every email.
5. Payment processing
Payments are processed via Shopify Payments and connected payment services such as:
-
PayPal
-
Klarna
-
credit card
-
Apple Pay / Google Pay
Depending on the payment method you choose, your payment data will be transmitted to the respective provider. The privacy policies of the respective payment services apply to this data processing:
-
PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
-
Shopify Payments: https://www.shopify.com/legal/privacy
6. Cookies & Tracking
Our website uses cookies and similar technologies that are necessary for the site to function (e.g. shopping cart function).
We also use analytics and marketing cookies to optimize our website and provide personalized content. These cookies are only set with your consent (Art. 6 (1) (a) GDPR).
You can adjust your cookie settings at any time via our cookie banner.
7. Embedded content & tools
Google Fonts
Our website uses external fonts ("Google Fonts") for consistent display. These are provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. When you visit our website, your browser downloads the required fonts directly from Google servers.
More information: https://fonts.google.com/about
8. Duration of storage
We only store personal data for as long as necessary for the respective purposes or as required by law (e.g. tax retention obligations).
9. Your rights
You have the right:
-
to information about your stored data
-
to rectification or deletion
-
to restriction of processing
-
on data portability
-
to revoke your consent
-
and the right to lodge a complaint with a supervisory authority.
If you have any questions or wish to exercise your rights, you can contact support@paper-poets.de at any time.
10. Changes
We reserve the right to adapt this privacy policy as needed—e.g., in the event of legal changes or technical enhancements to our shop.